Terms & Conditions – Medical Hub BD

Welcome to Medical Hub BD. By accessing, browsing, or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read these terms carefully before using our website or purchasing any products.

If you do not agree with any part of these Terms & Conditions, please do not use our website or services.

Introduction

Medical Hub BD is an online healthcare and medical products platform dedicated to providing quality medical equipment, healthcare devices, wellness products, and related services across Bangladesh.

These Terms & Conditions govern your use of our website, products, services, and all related interactions with Medical Hub BD.

Acceptance of Terms

By visiting our website, creating an account, or placing an order, you acknowledge that you have read, understood, and accepted these Terms & Conditions along with our policies, including Privacy Policy, Shipping Policy, and Return Policy.

Eligibility

To use our services, users must provide accurate and complete information during registration or checkout.

By using our website, you confirm that:

• You are legally capable of entering into a binding agreement.
• The information provided by you is accurate and up to date.
• You will use the website only for lawful purposes.

Product Information

Medical Hub BD strives to provide accurate product descriptions, specifications, pricing, and availability information. However, errors may occasionally occur.

We reserve the right to:

• Correct any errors or inaccuracies
• Update product information without prior notice
• Modify or discontinue products at any time
• Cancel orders if pricing or product information is incorrect

Product images displayed on the website may slightly differ from the actual product due to lighting, packaging updates, or screen settings.

Pricing and Payments

All prices displayed on Medical Hub BD are listed in Bangladeshi Taka (BDT) unless otherwise mentioned.

We reserve the right to change product prices at any time without prior notice.

Payment options may include:

• Cash on Delivery (COD)
• Mobile banking
• Bank transfer
• Online payment gateways

Orders will only be processed after successful payment confirmation where applicable.

Order Acceptance and Cancellation

Medical Hub BD reserves the right to accept or reject any order for reasons including but not limited to:

• Product unavailability
• Incorrect pricing
• Suspicious activity
• Incomplete customer information
• Payment issues

Customers may request order cancellation before shipment. Once an order has been shipped, cancellation may not be possible.

Shipping and Delivery

Delivery timelines provided by Medical Hub BD are estimated and may vary due to location, courier service, weather conditions, or other external factors.

Medical Hub BD is not responsible for delays caused by:

• Courier service disruptions
• Natural disasters
• Political unrest
• Incorrect customer information

Customers are responsible for providing accurate delivery details during checkout.

Returns and Refunds

Return and refund eligibility depend on the condition of the product and the nature of the issue.

Products may qualify for return or replacement if:

• The wrong product was delivered
• The product arrived damaged
• The item is defective upon delivery

Certain medical and healthcare products may not be eligible for return due to hygiene and safety reasons.

Refund processing time may vary depending on the payment method and verification process.

Use of Website

Users agree not to:

• Misuse or attempt to damage the website
• Upload harmful software or malicious code
• Attempt unauthorized access to our systems
• Use false information or fraudulent activities
• Copy, reproduce, or exploit website content without permission

Any misuse of the website may result in account suspension or legal action.

Intellectual Property

All website content including text, images, graphics, logos, product descriptions, and design elements are the property of Medical Hub BD unless otherwise stated.

Unauthorized use, copying, reproduction, or distribution of website content is strictly prohibited.

Health and Medical Disclaimer

Medical Hub BD provides healthcare and medical products for general informational and support purposes only.

We do not provide medical diagnosis, treatment, or professional healthcare advice through the website.

Customers are strongly advised to consult qualified healthcare professionals before using any medical device, healthcare product, or wellness item, especially for serious medical conditions.

Medical Hub BD shall not be held responsible for misuse of products or self-medication decisions made by customers.

Limitation of Liability

Medical Hub BD shall not be liable for:

• Indirect or incidental damages
• Business interruption
• Loss of data or profits
• Delays beyond our control
• Misuse of products by customers

Our liability, if applicable, shall be limited to the amount paid for the purchased product.

Privacy

Customer privacy is important to us. Personal information collected through our website is handled according to our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our policies.

Third-Party Services

Our website may contain links or integrations with third-party services such as payment gateways, courier companies, or external websites.

Medical Hub BD is not responsible for the content, policies, or services provided by third-party platforms.

Changes to Terms & Conditions

Medical Hub BD reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Updated terms will become effective immediately after publication on the website. Customers are encouraged to review this page periodically.

Governing Law

These Terms & Conditions shall be governed and interpreted according to the laws of Bangladesh.

Any disputes related to the use of our website or services shall be subject to the jurisdiction of the courts of Bangladesh.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact Medical Hub BD customer support for assistance.

Thank you for choosing Medical Hub BD.